“For the last ten years, the start of every year I have heard someone, somewhere say ‘this is the year for mobile’. It’s become a standing joke in our industry – from SMS to Wap – seems everything has tried and failed. Well, now it’s my turn – and at the risk of being laughed at, I am going to tell you ‘this is the year for mobile!’ This is why.
Currently 1 billon people in the world are online – that’s about a sixth of the world’s population. However 4 billion people – that’s two-thirds of the population – have a mobile phone. It reaches into some of the most remotest parts of our planet, areas where there is only a cyber-café or internet access and a TV between a street – even here mobile phones exist. No roads to dig up and put in wires, a fashion accessory that demands upgrade at least 3 times as often as your PC, we are talking one of the fastest growing and widest reaching technologies known to man. In Japan, all mobile phones are connected to online, in fact all mobile phones let you watch TV on the move – it’s just a matter of time before they are here. With iPhones and Google Android, we have seen the demand for mobile internet escalate to the point where 1MM new iPhones were sold within the first three days of release. That is some uptake. From mail to music to maps – and a myriad of applications, all interfacing into your favourite online services. This is just the start. Even personally speaking, I think at least 10% of my ‘online’ time now is done via my iPhone – my Twitter and Facebook updates die when my mobile battery runs out or I am out of range.
Mobile Internet is now quickly becoming a fact of life. Yep, looks like we are catching Japan up.
So what does that mean for advertisers? Several things; new reach to remote markets, enabling investigation and comparison of products whilst out shopping, grabbing content from posters via QR codes or even SMS interaction with TV programs – this is a device that is creating a personal link between all media and interactivity with brands without wires, as well as true personalization of content. But despite huge benefits of gaining new market share or motivating existing audiences, what is the real problem with mobile adoption?
Mobile advertising is currently where internet was ten years ago, both in terms of revenue share and technology implementation. Each publisher runs its own system, but these do not share data fluidly with agencies. There is no creative interface. No unified planning, delivery, reporting… the practicalities of checking each creative per publisher or trafficking each one is one thing – and publishers soon learn its a headache they are not geared up for – but pulling data? The time taken by agencies to collate multiple sources is prohibitive in its own right, but also to de-duplicate sources and analyze is another, let alone compare it against web reach. All in all it’s preventing any kind of scalability for the medium desperately needed to promote agency adoption. This is what agency focused ad serving brought to bear prior to the turn of the millennium, and the fortuitous growth we have all enjoyed in the medium since is testament to that. Now as we are about to turn yet another decade, a new device needs the same boost. Digital already is getting far too complicated, with an agency split between social media on one direction, content creation for an advertiser on another and new interface platforms like mobile pulling them in yet another direction - any kind of simplification of this process is a welcome addition indeed.
What is needed is an agency focused mobile ad serving platform to mimic the way online works. It is only then that the headaches that have been seen within mobile to date have any chance of wiped away. There are benefits for publishers too, releasing the creating and data analysis pain points to the respective agencies to assist their focus on buying and targeting, whilst publishers can focus their attention on selling media and developing their offering. What is needed is a simple work flow solution that is easy to adopt and fits in with existing processes to set a solid foundation for the growth of mobile. Eyeblaster is currently testing such a solution with leading agencies.
One thing is for sure, it won’t take 10 years for mobile to reach the same point as the internet is now – and with quadruple the reach – expect an overtake in penetration even sooner than that. Yes this is year for mobile – and it’s very, very exciting!
Dean Donaldson, Director of Digital Experience Strategy
This article originally appeared here for DM EXCO.